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Customer Feedback

Our customers love us!

We thought it would be nice to share what they've said - so here is some feedback. If you want to send us some click here

FACEPAINT UK

LONDON SCHOOL
OF FACEPAINTING

What a lovely site you have and the range of products are amazing!
Fiona

I had a fantastic time with both you and Bibi. The course was very well run so well done to both of you! Gina

I never realised how magnificent you web site was I can see why it takes so much of your time.
Emma

Thank you so much for the class I attended last week I am compleatly inspired. Can you let me know when next years class list will be coming out. Many thanks Carol

It arrived this morning and am over the moon with my order!! I just love the wolfe white and grimas brushes..........and thank you so much for organising everything!
Will certainly recommend you to fellow new-starter facepainters.

Best Wishes   Sharon

Hi Caro,
Just wanted to thank you and Bibi for a great day yesterday, we loved every minute of it.
Could you possibly email me all the photographs you took yesterday so we can keep practicing ?

Thanks again to you both.
Steph & Mandy  xxxxxx

Just wanted to send a quick note to say thanks.  I was really impressed with the price of everything on your site (I shop around online and you were consistently cheaper) and was even more pleased when the service and communication exceeded all my expectations.  I'll certainly be using you for all my make-up needs from now on and will be recommending you to everyone I know too.
Many Thanks
Shaun

Hi Caro & Bibi
 Just a quick note to say thank you once again for the brilliant Christmas designs class today.  I feel that I learned a lot & my confidence certainly feels as though it has taken a boost.
 I do hope to see you in the new year for more instruction.  In the meantime, enjoy the party, happy Christmas & all the best for 2007.
Regards Maeve

Please could you send the 2 oz instead and do the refund as you suggest.
Really like the website - very easy to get around and interesting.

Paulette

Sorry not replied earlier.  Life a bit hectic at mo.  Thanks so much for sending the form for me that was great.  You've been really helpful.
Steph

I have just got another job from the web site, it really does work!
The party I am going to work at is mostly going to be black and Asian colour skins can you suggest some products from the Facepaint uk site that I can purchase for this event, that will really be effective, I think most of my kit suits white skin.  Best Wishes C

I would also like to take this opportunity to thank you so much for all the help you have given me this year, both in training and tips, as well as bookings.  I really do appreciate everything you have done to help me.

You are a star, thank you for your help.
I'm very impressed by your customer service.
Kind regards
Lynne

Dear Aunt Aggie:  I am so pleased you are around for my questions. Thank you. 

Just to let you know I received the order this afternoon, many thanks. I got the note letting me know what is to follow. Thanks for the great service.
Kind regards,
Elizabeth

As always - thank you for your advice - I would be lost without it!!

Thank you so much for your quick response, its nice to order with companies who care! I've been told my parcel arrived this morning! If I hear of anyone wanting similar products I will be sure to tell them about your fantastic service!
Many thanks
Natalie.

...I just want to ensure I am covered for any thing yucky that could come my way!  I really appreciate all the help you have given me.
Thanks again for your time
Cheers
Lindsay

Cannot believe my stuff turned up today !!!!!!!!! EXCELLENT Thank you xx Bibi's the best la la la
better than all the rest lal lal lal ....Oops perhaps the cough syrup is stronger than I thought ...been in bed all day yesterday with tonsillitis but hey who cares I have paint and all day to practice !!
Love T xx

Thanks for getting back to me so quickly. I will have a look at the website addresses you have given me and keep my fingers crossed. Thanks for your help.

Christine

Thank you so much for the fast delivery of my order, it arrived at 7.45 this morning, in less than 24 hours!!!!!.

This has been a really superb example of your great customer service. Will probably never bother going into a shop again as this gets me everything I want without having to go and get it myself.
Mandy
p.s the dark red grimas is as you state brilliant for flowers !!!!

Firstly I wanted to say a massive thank you.  I have been face painting for years on my own and have always been fully aware that to better yourself you need to work with other painters or at least do courses!  I picked up SO much from you on Tuesday that I am already putting into practice! 

Clare

That's what makes membership with Facepaint-UK worth every single penny - you give each member full individual attention! It makes us feel very special.  Thanks again.  (You can quote me on that!)

Eva x

Thanks for all your help. I've now got to "get out there" & practice/work & hope to see you again on another of your great courses soon.

Marion

Thank you for the very speedy despatch of my order for a latex witch nose etc, which arrived this morning. The nose is PERFECT and I am looking forward to wearing it in our village's forthcoming Pantomime! Excellent service and high quality goods, thank you. DL

Just wanted to say thank you for my order! I’m thrilled with it all and once again chuffed to bits with how speedily you get things in the post.

Thanks again…I think your website is great.    Jo

Thank you for being honest and constructive about my work. It is very encouraging to know I am coming along so to speak.  P

Again, congrats on your site – have spent all morning researching practically all the other uk-sites I could find and yours is BY FAR the best – your comments and advice are invaluable – you have a new convert. Thanks again

thanks for the great tuition from you and Christine in the class yesterday.  Just emailing to ask if you could please email me any photos from the class, when you get a chance - thank you!  V

Thanks very much I will return the other brush as soon as possible. I received the replacement 1 today and I have to say how very impressed I have been with you level of service. The new brush does look a lot better then the previous one.
Thank you for any help you are able to provide and thank you again for your excellent service.
J McD

Can I say what good value your classes are. I've done some with other people and they were cheaper, but I didn't learn half as much!
A


Thank you so much for your lightning quick response to my order of black tooth enamel which arrived early the next morning. 
Best Wishes
 
Kate

Thank you so much for Wednesday, I really enjoyed it. I am itching to get to the next party now.
I think I might try that idea and see what happens and as you said keep the book on the side just in case.  M

I just wanted to say thankyou so much for getting my order out so fast!! I was amazed by the quick turn around! Will definately shop with you again soon. AC

It's great to find classes run so professionally by people who really know what they are doing!
I so love what you are doing
make up supplies  BY MAKE UP  artists.
the web site is SO informative,
and  your descriptions of the qualities of the paints/brushes
are so spot on and reliable
thank you so much.    Mike		Just a quick note to thank you both for the fantastic classes I attended there. I absolutely loved it and If I could afford and had the time I would be there every week. As I told you before as well I couldn't dare to ask my mother in law to baby sitter as well. Anyway, I am sure you haven't seen the last of me just yet!!!!  L

Thank you very much for the prompt delivery. Thats fine. Thank you for spending the time to think of the best option for me. It worked out perfectly. I really appreciate it. I will definitely be using your company again. Thanks again

Michael    

Hi, I am very much interested in doing an introductory course and am cross with myself for leaving it so late this term as you are sold out!!

I would appreciate you sending me spring dates so I can book early this time. J L

I've just checked and I think I owe you an apology.  I was getting your site confused with the other one that went bust recently, which I didn't receive a reply from a contact form - not surprising really.
I would be quite happy to post another message on the forum saying that I made a mistake, but I think that might look a bit weird.  Lisa

I've ordered a kit and a couple of books from you a couple of days ago, after doing an introduction to facepainting course last week, which was very good thank you very much I really enjoyed it. BM

Thanks for getting my last order to me so quickly - arrived just in time for my work this weekend - fantastic service as ever!!!! CG

Bibi can you thank Mark Reid for a great course yesterday. I loved the way he made each one of us feel like we had individual attention and his passion for the art. CS

Thank you for your wonderful service and prompt replies. I really appreciate it. You are a pleasure to deal with. . . .
Yes that is the correct address. So nice to deal with someone overseas who is fast and keeps me up to date. Much appreciated.

All the best!
Paul (Australia)

Just to say ‘thank you’ for the course today.  I really enjoyed every minute and found the information you and Christine offered, so helpful. I have arrived home, fired up with enthusiasm, with a little more confidence and determined to remember to hold the paint brush lower down and rest my little finger against the face!!!!!!!
I look forward to being able to do another day with you.
Best wishes Z

I just wanted to say thank you for the super fast delivery of my package especially with Christmas being just tomorrow!! Absolutely Brilliant service. I am very glad to have chosen you. :)  DJ

 I will have a good look at the website as soon as I get a chance thank you for sorting that out for me. I will definately be booking more courses as soon as I can afford them.
Kind regards and hope to see you again soon.
GS
We do get some negative feedback, let's be honest! However, this is usually restricted to problems with Royal Mail, and we once had a furious customer - because we sometimes use recycled jiffy bags and she got one!!!! We can't get enough of pre-used packaging to recycle and would love to use more, if you have any please consider sending it to us!  

Just wanted to say how much I enjoyed the course last week. Apart from meeting a bunch of really nice people with the same interests, I found the course to be a real support to what I am trying to achieve (which is making Face painting my main job!). I have already started to put some ideas in to practice. Will be registering on the site as a student any day now.

Thanks again for a fun and professional approach.

Susan

Thank you Thank you thank you!
Everything was fantastic and I booked more events from using my new gear!
Thank you for the great communication and the superfast delivery!
I will definitely be using your site again!!!!

Gillian x                               

I just want to say a big thank you to both you and Christine on 7th October, the lesson was fantastic. I learned a lot during those few lovely hours, as well as having fun with other students.
PM

Hi, thanks for the advice over the phone, very pleased with the service. Very friendly and helpful, thats what makes the difference. Will certainly be using you for more products.... Thanks Again.  PA

Thanks – my system was down so I didn’t get your message yesterday, but the package arrived this morning. Thanks for an excellent service!
LH

Thanks for the info.  It will definitely be next term now due to commitments. Please could you let me know asap when the courses become available for booking as two places will be needed and I know how quickly they are snapped up.

Thank you again and look forward to the course with anticipation.

RegardsJane

Hi no worries, they must be stocking up for Christmas! Thanks for refund...and as always, a really great service.
 
Take care
Joanne

Just to say I really enjoyed the class on Wednesday, and here are a few pics for your collection. I'm sure I'll be back for more lessons (childcare allowing) as my aim is to turn pro - eventually! AF
 
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