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We will be closed for the Christmas period through to the New Year to enjoy the festive season and hope you will be doing the same!
Our closing dates are the 21 st of December until the 8 th of January.
Orders and questions between these dates will not be seen until the 8 th of January when we return revived and refreshed!

How do you work out the post & packing costs?

How do you work out the post & packing costs?

We frequently review our costs to ensure they are reasonable. Each item has been given a code depending on its size and weight. These are added together to work out the cost of posting to you.

Generally, items that fit into a small mailer are in the lowest category of £4.50.
Larger or heavier items will come to £5.00.
Several larger or heavy items may fall into the highest £5.50 bracket.
This charge covers more than the postage cost alone.

We occasionally issue voluntary refunds via PayPal if the charge has proved excessive after posting. Royal Mail does increase their prices, and it would be unrealistic not to reflect this in our pricing. Parking and transport costs rise too, and it's probably still easier and cheaper than going to a physical shop!

Rush items by next day Special Delivery have an additional cost depending on weight. If you want Special Delivery, please select this at the checkout for an estmated price, we will send you an email letting you know if there is an extra cost, and a PayPal request for payment that needs to be completed before 3:30pm.
Saturday Special Delivery costs £3 more than a weekday delivery. If you haven't had an email requesting this, it means we've not picked up your order in time!
See 'Special Delivery info!' in FAQ's for more info!?

Orders over £100 are sent free of post & packing charge (unless Special Delivery is requested) except for overseas orders. For these we deduct the cost of sending within the UK and only ask for the extra cost to be paid. Each order needs to be packed and weighed and priced for worldwide regions individually so we cannot automate a charge for this.

We endeavour to use clean recycled packaging where possible; this may mean a pre-used envelope or outer box. This is a cause for celebration, not complaint.