How do I use the shop?

We have done our best to design Facepaint UK to be easy and informative to use. As we have so many, the products are divided into colour categories or other specialist areas as well as the ability to ‘shop by brand’. All non-cosmetic products that you might need including brushes, sponges and other interesting bits and bobs are in Equipment.

Add items as you need them to your ‘basket’ one at a time from the simple view, or open the item to see more detail, or order more than one. You can also adjust the quantity in your order by clicking the trolley icon at top right of whichever page you are on, or just to check what you have ordered.

When you have finished your selection, view your basket and apply your shipping choice, then click 'checkout' and either log in (if you’ve not already) or create a new account. You will need to agree to our Terms of Service and confirm the order. You will be taken to the external PayPal website to make payment. We only accept electronic payment through PayPal. If you have a PayPal account you may use that, otherwise just use your debit or credit card in the usual way - PayPal will facilitate this, select 'pay by card'.

We aim to deliver to you within 3 days, if it is going to take longer, or we only have part of you order in stock, we will contact you to ask what you prefer us to do - hold the order until all stock is available, or send two deliveries. This could incur extra delivery costs, but usually not.

If you want your stuff in a tearing hurry (next day delivery – UK mainland only) please select Special Delivery Guaranteed Next Day by 1pm in the shipping options, see 'Special Delivery info!' in FAQ's for more info!?

If you don't have a PayPal account you will need your debit or credit card details, including the billing address as held by the card company, and the delivery address which may be different. Your registration address with Facepaint UK should match the address registered for your card or PayPal account.

If there is a problem with payment please contact us so we can get the order under way as quickly as possible.

All FAQ's