I am still dealing with affairs after the passing of my mother Bibi Freeman, founder of this site.
Sorry for the disruption to our normal service.Click to see updates!
We frequently review our costs to ensure they are reasonable. Each item has been given a code depending on its size and weight. These are added together to work out the cost of posting to you.
Generally, most orders fit into the lowest category of £5.00.
Larger or heavier orders will come to £5.50.
Several larger or heavy items may fall into the highest £7.50 bracket.
These charges cover more than the postage costs alone!
We occasionally issue voluntary refunds via PayPal if the charge has proved excessive after posting. Royal Mail does increase their prices, and it would be unrealistic not to reflect this in our pricing. Parking and transport costs rise too, and it's probably still easier and cheaper than going to a physical shop!
Rush items by next day Special Delivery have an additional cost depending on weight. If you want Special Delivery, please select this at the checkout for an estimated price, we will send you an email letting you know if there is an extra cost, and a PayPal request for payment that needs to be completed before 1:00pm.
Saturday Special Delivery now costs the same as weekday delivery!
See 'Special Delivery info!' in FAQ's for more info!?
Orders over £100 are sent free of post & packing charge (unless Special Delivery is requested) except for overseas orders. For these we deduct the cost of sending within the UK and only ask for the extra cost to be paid. Each order needs to be packed and weighed and priced for worldwide regions individually so we cannot automate a charge for this.
We endeavour to use clean recycled packaging where possible; this may mean a pre-used envelope or outer box. This is a cause for celebration, not complaint.