If the PayPal process is not completed, we can still see your order and will advise you that payment has not been received. We can send you a PayPal payment request which sometimes works better! Alternatively you can pay by cheque to: Facepaint UK, 188 Brixton Road, London SW9 6AR or bank transfer (please ask for account details). We cannot despatch orders that have not been paid for unless you can send a Purchase Order from an established organisation. We will need to approve this and agree payment terms.