When will I be charged?

After you submit your order you will be redirected to the PayPal website for payment and the payment process takes place. You do not need a PayPal account to use PayPal. Once authorised, the payment is taken from your account. If you have a PayPal account it will come from there, if you pay by bank card it will be taken via PayPal from that bank account. If payment is authorised but we need to contact you to effect your order, we will send you an email. If, for some reason, we cannot send your order a full refund will be made to your account via PayPal. PayPal also operate an e-cheque system, these can take 10 days to clear and we are advised not to despatch goods until the clearance is notified. We will advise you of this if we have received an e-cheque payment.

We do not despatch orders that have not been paid for. The only exception to this is by confirmed receipt of a Purchase Order from a recognised organisation, usually schools and colleges. Payment must be received within 30 days.