We are closing from the 17th of December, till the 12th of January.
Any orders or questions after the 16th will be seen to from the 12th when we reopen.
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Thank you for your patronage and understanding.
Please contact us straight away and we will do our best to sort it out. We pack everything carefully, and double check contents to avoid this happening. We also keep an accurate weight record of all packages on despatch which can help verify the contents. If your package has been damaged in transit, we will need to make a claim, and require you to provide information about the damage.